At KAAMKAAR, we respect your privacy and are committed to protecting the personal information you provide when using our website, platform, and home services.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your information. By using KAAMKAAR, you acknowledge the practices described in this Privacy Policy.
This Privacy Policy applies to information collected through:
Depending on how you use KAAMKAAR, we may collect different types of information.
Only information necessary for verification, onboarding, service delivery, support, payment, compliance, or legitimate business purposes is collected.
To provide home services, KAAMKAAR needs information about the location where a service is requested.
We use location information primarily to:
KAAMKAAR does not require continuous background location tracking unless a specific feature clearly requires it and you have been informed accordingly.
When you visit our website, certain technical information may be collected automatically, including IP address, browser type, device type, operating system, referring pages, and cookies to analyze website performance.
KAAMKAAR uses your information to:
KAAMKAAR does not sell your personal information simply as a source of revenue. We share relevant information only when necessary:
If you pay online, card or bank details are handled directly by payment gateways. KAAMKAAR receives limited transaction status info (amount, status, date, payment method).
We use cookies to maintain website sessions, remember preferences, and analyze website traffic. You can control cookies through your browser settings.
Public ratings and feedback submitted by customers may be displayed on technician profiles. Do not include sensitive personal info in public reviews.
When contacting Support, we retain messages, photos, and booking references to investigate and resolve your request.
Technician CNICs, photos, and trade certificates are accessed only by authorized KAAMKAAR personnel and are never publicly displayed on profiles.
We implement technical and organizational measures to protect personal information against unauthorized access, loss, or alteration.
We retain personal information only for as long as necessary to provide services, resolve complaints, prevent fraud, and comply with legal obligations.
You may request access to, correction, or deletion of your personal information by contacting KAAMKAAR Privacy Support.
You can opt out of promotional communications at any time. Essential service alerts (booking confirmations, technician updates) will still be sent.
KAAMKAAR services are intended for adults. We do not knowingly collect personal information from children without parental consent.
External links or integrations (maps, payment gateways, social media) have independent privacy policies for which KAAMKAAR is not responsible.
Where cloud infrastructure or messaging tools process data, KAAMKAAR seeks to use reasonable privacy safeguards.
We monitor account activity to detect fake bookings, payment fraud, or misuse of technicians/customers.
In the event of a merger or acquisition, personal information may be transferred under reasonable privacy safeguards.
Updated versions will be published on this page with a revised "Last Updated" date.
If you have questions, concerns, or requests regarding your personal information, please contact us:
If you believe your personal information has been used improperly, please contact KAAMKAAR first with your name, contact details, description of concern, and booking reference so we can investigate and resolve it promptly.