At KAAMKAAR, we want every customer to have a safe, professional, and reliable service experience. Our Service Guarantee is designed to give you complete confidence when booking a professional through our platform.
Depending on the service and circumstances, eligible customers receive full support for:
If the completed work does not meet the agreed service requirements, contact KAAMKAAR Support. We will review the job and arrange a follow-up visit or suitable resolution.
If your confirmed professional does not arrive for the scheduled appointment without reasonable notice, report to us immediately. We will arrange the next available solution.
If the professional performs work materially different from the agreed service or leaves an agreed task incomplete, report the issue as soon as possible.
You should always be informed before additional work or charges are added. If you believe you were charged for unapproved work, contact support.
If your property is damaged during an eligible service, report it immediately with photographs and booking details for a prompt claim review.
Follow these 4 simple steps if you experience a service issue.
Report the issue through our official support channels or WhatsApp line.
Include your booking number, service type, technician info, and photos/videos.
Our team contacts you and the professional to investigate what happened.
Arranging a follow-up visit, service correction, or refund consideration.
The KAAMKAAR Service Guarantee does not automatically cover the following:
To remain eligible for the KAAMKAAR Service Guarantee, customers should:
Provide accurate information and location when booking.
Clearly explain the work and problem required.
Provide property access at the agreed appointment time.
Inform the professional about known hazards or issues.
Avoid modifying or repairing work before KAAMKAAR review.
Keep receipts, invoices, photos, and booking info.
KAAMKAAR is committed to making home services easier, more transparent, and more reliable across Islamabad.